Workshop Foreman – Lichtenburg at Senwes

PURPOSE OF THE JOB:

• Responsible for effective management of technical and administrative aspects regarding the workshop.

ASSIST WITH EFFECTIVE MANAGEMENT OF WORKSHOP ACTIVITIES:

Core Tasks:

• Assist in initiating new job cards with relevant information
• Assist with daily management of orders and attendance to complaints
• Render technical support/assistance (internal/external)
• Identify and initiate claims
• Manage and check content of claims room
• Ad hoc inspection of serviceable vehicles/tractors

ASSIST WITH EFFECTIVE MARKETING AND LIAISON WITH CLIENT:

Core Tasks:

• Assist with marketing plan according to Equipment Marketing strategy:
• Client clinics
• Promotions
• Inspection programs
•  Assist with continuous and effective liaison with clients.
• Assist with timeous and effective attention to complaints.

EFFECTIVE MANAGEMENT OF ADMINISTRATION:

Core Tasks:

• Draw and check reports (see Evidence).
• Assist with financial management of workshop (budgets per technician, hour, travelling, sublets).
• Assist with high quality internal & external communication.
• Assist with health and safety compliance.

EFFECTIVE MENTORING OF PERSONNEL:

Core Tasks:

• Manage scheduling of workshop personnel.
• Inform staff about desired outcomes in terms of goals and objectives.
• Observe performance and provide constructive feedback regularly.
• Assist with developing staff to full potential.
• Identify potential for accelerated development.
• Support candidates during development process.
• Adhere to responsibilities according to relevant legislation & regulations (BCEA, LRA, OSH Act).

PERFORM TECHNICAL DUTY AS REQUIRED PER MANDATE:

Core Tasks:

• Provide service and maintenance of Agri-mechanical equipment.
• Maintain minimum set hours service delivery per month as per management mandate.
• Monitor workshop productivity per technician.
• Ensure high quality of service delivery.
• Inspect work of technicians before signing off

JOB REQUIREMENTS

• Qualifications: National Senior Certificate and qualified tractor technician
• Requirements: At least 2 years relevant Agri-mechanical experience.