Universal Banker (Level 1) at Standard Bank Group

Company:

Standard Bank Group

Standard Bank Group

Industry: Banking / Financial Services

Deadline: Not specified

Job Type: Full Time

Experience: 1 – 2 years

Location: Mpumalanga

Province:

Field: Banking, Sales / Marketing / Retail / Business Development

Job Description

  • To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed, developing a strong understanding of account servicing processes, product offerings, compliance requirements, and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.

Qualifications

  • Minimum Qualification 
  • Secondary/High school/A levels/Matric
  • NQF5 Relevant FAIS qualification and experience.

Experience Required

  • 1-2 years
  • If no FAIS experience, would then need to operate under supervision.
  • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Convincing People

Technical Competencies:

  • Application & Submission Verification (Consumer Banking)
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding ( Consumer Banking) & Product and Services Knowledge
  • Processing



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Manager, Risk Assurance, NFR, SA at Standard Bank Group

Lecturer: Information Technology at Central University of Technology, Free State