Company:
The Department of Employment and Labour
Industry: Government
Deadline: Nov 7, 2025
Job Type: Full Time
Experience:
Location: Mpumalanga
Province:
Field: Customer Care
REQUIREMENTS:
- Matriculation/Grade 12/Senior Certificate.
Knowledge:
- 0 to 6 months’ experience.
- Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines.
Skills:
- Interview, Communication (verbal and written), Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contributions Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operational system).
DUTIES:
- Provide screening services. Process applications for UIF benefits. Register payment continuation forms. Provide administrative functions
CLOSING DATE: 31 October 2025
