Company:
Unilever
Industry: Manufacturing / Production / FMCG
Deadline: Not specified
Job Type: Full Time
Experience: 2 – 3 years
Location: KwaZulu-Natal
Province:
JOB PURPOSE
- As Trade Executive, you will be responsible to execute UFS customer engagement strategy offline & online with Trade Partner customers to deliver business growth targets ie. turnover, volume, reach & penetration.
- Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a self-motivated, outcome driven sales individual, with a strategic and agile mindset then this role is just for you.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE (But not limited to):
- Accountable for delivering business target for the assigned territory/area/region and Customer P&L ie., turnover, volume, reach & penetration, eComm & digital targets.
- Build & Nurture relationships with trade, wholesalers (distributors) & its teams including DSRs.
- Develop, maintain, and execute customer account plans/joint business plans with trade partners including trade term agreement, sell out activities and DSRs & Trade team engagement with clear KPIs (Sell-out – Volume, Reach, Penetration, eComm)
- Ensure scorecards populated by BEX Data team are used in all planned customer reviews.
- Ensure trading terms are signed off and that scorecards are submitted timeously
- Submit Proof of Agreement of promotions tied up in trade for timely creation of rebate accruals to RSM
- Drive data sharing agreements with trade partners for SSD of offline/online sales out as per agreed UFS data roadmap.
- Focus on data driven opportunities in all sales out activities that can be effectively measured.
- Input of all planned customer activity into a UFS customer activity grid
- Use all data effectively, ie insights into actions into plans that enable increased turnover, volume, reach and penetration.
- Responsible for accurate forecasting based on planned sales in/out activity. Ensure activities and corresponding spend are given to RSM as part of S&OP process.
- Conduct financial analysis for planned sales in/out activity via ROI – OPSO and Promo Analysis and ensure that this is signed off by the relevant SOA approver.
- Focus on creation on brand awareness and portfolio opportunity at trade partner customer days and trade shows.
- Collaborate with Demand Creation Chefs for Trade Partner/DSR Culinary trainings needed.
- Focus on digital selling by working with trade partners to generate demand creation towards either UFS.com or via traffic to own trade partners platforms
- Use data driven recommendations for cross selling.
- Drive engagement for trade partners as per defined contact strategy for the assigned territory ie., Performing F2F calls (and virtual when needed) via local CRM tool.
- Close collaboration with trade/RTM team to ensure implementation of promotions by ensuring adequate stock availability and customer related activity to drive sell-out.
- Negotiating trade terms including secondary displays, primary share of shelf & other in-store activity to aggressively drive sales out with trade partners.
- Monitor stock FIFO implementation, aging and align actions with distributor Trade & DSRs to minimize business waste.
- Have a deep understanding of the competitor landscape and track pricing, in market activity and new launches
- Ensure timely submission & settlement of distributor claims (with appropriate supporting documents) from trade partners.
Experiences & Qualifications
Minimum:
- Relevant Sales Qualification
- 2-3 years of working experience in similar function in FMCG
- Proven track record in sales, preferably in the Foodservice Industry
Preferred:
- Industry knowledge for trade customers (RTM Customers)
- Account management
Skills:
- Strategic Selling skills
- Impactful Customer Engagement
- Full understanding of all Customers & UFS solutions (research & pre-call planning)
- Business Insights to Activation Solution Selling
- Sound understanding of all Offline & Online Touchpoints
- Familiarity of UFS CD Cycle which includes Planning of call Cycles
- Customer Business Planning
- Data & analytical Skills – Ability to use data driven insights for execution
- Knowing the Business: The ability to demonstrate awareness of the food industry, its markets
- Collaborator – Ability to work cross-functionally in order to deliver on customer needs.
- Commercial Skills
- Strong Business Acumen
- Strong Negotiation skills
- Exceptional Planning skills
- Strong organizational skills & stakeholder management
- Agility – Ability to adapt & drive the change and flexibility to pivot self & others towards business requirements
- Strong communication skills. Ability to use all company digital tools for external & internal comms.

