Talent Support Contract – Cape Town at Ernst & Young Global Limited (EY)

• The HR Administrator is a vital member of the human resources team, providing the backbone of support for HR operations. This role is ideal for individuals who are highly organised, possess strong interpersonal skills, and are passionate about contributing to a positive workplace culture. The HR Administrator ensures that HR processes run smoothly and efficiently, enabling the wider organisation to deliver on its business objectives. 

Key Responsibilities:

• Providing relevant administration and co-ordination support.
• Responsible for accurate capture of information on relevant HR systems.
• Preparing and timeously updating People Folders and Employee reports.
• Supporting the A to Z of the People function from Induction to Exits.
• Contractor Administration.
• Frequent and intensive liaison with the Talent Shared Services (TSS) to ensure contracts and all documentation and tasks are executed accurately and issued timeously.
• Support the HR team in managing programs that have financial impact on the firm such as but not limited to Study Assistance program, Workbacks and etc.
• Working with information from multiple data sources and ensuring accuracy.
• Responding accurately to stakeholder queries.
• Taking initiative and being proactive.
• Addressing queries with the relevant people or departments.

HR Policy and Compliance:

• Monitor expiry dates of contracts, work permits, and other employee documentation, and prompt action when renewals are due.
• Responsible for maintaining and updating various tracking sheets and reports on a daily, weekly and monthly process, including (but not limited to) the following: Diversity and Inclusiveness reports, Staff turnover reports, Sick leave and Annual leave report, New Joiners Report, quarterly HR action plan reports, minutes relating to disciplinary and non-performance meetings as well as ad hoc related tasks.
• Support the HR Manager in audits and statutory reporting.

Skills and Competencies:

• Excellent organisational, time management and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to handle sensitive information with discretion.
• Exceptional written and verbal communication skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and decision-making skills.
• An inherent sense of urgency is vital
• Customer service orientation and a proactive approach.

Personal Attributes:

• Professional, approachable, and diplomatic manner.
• High level of integrity and confidentiality.
• Adaptability to changing priorities and a willingness to learn.
• Motivated, energetic, and able to handle multiple tasks simultaneously.
• Ability to multi-task effectively and pay attention to detail.
• Ability to prioritize and use own initiative.
• Ability to serve a workload with conflicting demands from various sources.
• Ability to work under pressure while maintaining an even temperament.
• Reliable and Resilient
• Ability to take ownership of work.
• Ability to work overtime when required
• Ability to maintain confidence, be discreet and exercise good judgment.

To qualify for the role, you must have:

• Relevant HR Qualification / Degree
• Minimum 2 years’ experience in a similar HR administrative role.
• Sense of urgency is essential as well as high degree of accuracy and attention to detail.
• Above average computer literacy required (MS Office), with a focus on PowerPoint presentations as well as MS Excel.
• Previous experience in a fast-paced, deadline-driven environment advantageous.