Company: Mr Price Group
Industry: Sales / Retail
Deadline: Not specified
Job Type: Full Time
Qualification: Matric
Experience: 1 – 2 years
Location: Free State
City:
Field: Sales / Marketing / Retail / Business Development
Job Title: Supervisor Miladys Goldfields Mall Welkom
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Qualifications
- Grade 12
- 1-2 Years’ experience in retail (supervisory experience advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Business understanding of retail trade, brand, customer & product.
