Company:
Brights Hardware
Industry: Building / Construction
Deadline: Not specified
Job Type: Full Time
Location: Western Cape
State:
Job Description
- Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that internal and external customers are satisfied. This is accomplished by offering friendly and helpful service, ensuring a clean environment, and sufficiently stocked gas and building material in the Drive-Thru Yard and accurate loading and off-loading of customers’ goods so that no stock losses nor dissatisfied customers occur.
KEY RESPONSIBILITIES:
- Merchandising and Display: Maintain a neat and professional display of gas and yard department stock, ensuring accessibility and visibility to customers.
- Gas Management: Ensure gas availability and accurate Stock on Hand (SOH) levels.
- Process all Cylinder Filling for customers
- Check (CFCs) on a daily basis.
- Yard Maintenance: Maintain a clean, safe and organised yard environment, ensuring aisles are clear and accessible to customers.
- Remove hazards and damaged products from stands and surrounding areas.
- Customer Service: Provide exceptional customer service, responding to customer enquiries and resolving issues in a professional manner.
- Accurately load customers’ vehicles.
- Stock Management: Report stock breakages and discrepancies in a timely manner.
- Participate in perpetual stock takes to ensure inventory accuracy.
- Housekeeping and Safety: Maintain a clean and organised work area and adhering to company standards
- Operational Efficiency: Perform any additional tasks or responsibilities as assigned by your supervisor or management.
- Adhere to all standard operating procedures and guidelines.
REQUIREMENTS:
- Matric or 3x Completed Intercept courses equating to total of 120 credits.
- Candidates with no Matric but who have completed a Stock Management Course NQF 3 and have similar experience will be considered for the position
- Ability to handle pressure
- Ability to communicate effectively (verbal & written)
- Numerically skilled
- 1 Year minimum experience in a similar role
- Gas certification
- Product knowledge
- Computer skills
- Interpersonal skills
- Ability to take initiative
- Internal stock system knowledge