Store Manager – Illovo at TFG (The Foschini Group)

Key Responsibility Areas:

• Take direct responsibility for the profitability of the store by ensuring the set targets are met
• Ensure staff are taught correct sales procedure and have a good knowledge of the product
• Maintain a high level of customer service
• Assist customers and provide information
• Ensure complaints from customers are resolved quickly
• Inform staff of new lines and any changes to the prices
• Manage staff rosters
• Coordinate and conduct stock take
• Keep and analyse records of sales figures and financial transactions, inclusive of filing.
• Implement and oversee security procedures
• Manage staff when necessary

Experience and Qualifications

• Matric
• 4 – 5 years’ experience in Furniture Retail environment, 3 of which in a must be in a Managerial/Supervisory role
• Industrial Relations experience