Company: Dermalogica
Industry: Healthcare / Medical
Posted: Sep 7, 2025
Deadline: Not specified
Job Type: Full Time
Qualification: Higher National Certificate, National Certificate
Experience: 4 years
Location: Gauteng
City: Roodepoort
Field: Sales / Marketing / Retail / Business Development
Job Description
Dermalogica is recruiting a driven, organized and experienced store lead to drive sales and Business Objectives and to be a Brand Ambassador in our Clearwater Dermalogica Store.
- To ensure that sales and treatment revenue targets for the store is met monthly.
- To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated.
- Telephonic post treatment and retail follow ups with customers.
- Manage customer complaints, product returns & ensure the highest level of customer service are adhered to in the store.
- Manage the POS system
- Manage the day to day staff, and roster coverage.
- Assist the concept stores manager with staff assessments and training of new and existing staff.
- Inventory is managed monthly and recorded
- Responsible for supporting the smooth running of daily operations in the store,
- The store is always correctly stocked, cleaned and merchandised effectively.
- The effective planning of, and participation during in store promotions.
- Participation in company promotional events e.g. marketing activities, golf days, launches, IDI training and trade shows.
- Maintain the highest level of personal hygiene and professional appearance at all times
- Ensure that all tasks and administration are performed according to the Policies and Procedures manual.
- To be completely familiar with all products, treatments and concepts offered by Dermalogica as well as all policies as outlined in the Policies and Procedures manuals.
- Maintain product knowledge by attending all Dermalogica classes regularly and to pass regular assessments (theory and practical)
Minimum Requirements:
- 3 year Skin Care diploma
- 4 years experience in a supervisory role
- Previous experience with high end skin care brand
- Dermalogica experience advantageous
- Microsoft Office proficient
