SPO – Strategic and Operational Support (Fixed-Term Contract) at City of Cape Town

Requirements

• A relevant three-year tertiary qualification or B-degree)
• (5 to 8 years relevant industry experience in Project Management/ HR/Finance/Administration environment)
• Knowledge of relevant City policies, processes and procedures would be advantageous.
• Computer literacy: Proficiency in MS Office

Key Performance Areas

• Conduct high-level research and prepare documentation to support strategic decision-making and operational efficiency.
• Develop and implement administrative policies, ensure compliance with governance and legislative requirements.
• Manage office correspondence, track unresolved issues, and coordinate meetings with senior officials and stakeholders.
• Administer budget allocation, expenditure tracking, and financial reconciliations.
• Oversee procurement and effective use of office resources and contribute to operational budget planning
• Design and maintain secure data repositories for sensitive and operational information
• Manage confidential documents, performance records, and provide strategic information to the Director.
• Delegate tasks, monitor and evaluate staff performance, mentor and coordinate training interventions
• Ensure compliance with HR policies and manage staff allowances, organizational requests, and vacancy reporting.
• Participate in forums and engage with internal and external stakeholders to support portfolio goals and service delivery
• Monitor key performance indicators and coordinate responses to client inquiries.
• Prepare reports, manage communication processes, and coordinate meeting documentation for the Director
• Plan, organize, and monitor administrative and operational projects, liaise with stakeholders, and track milestones.
• Ensure compliance with governance protocols and coordinate cross-functional project support.

CLOSING DATE 22.09.2025