Spitz – Flexi Store Assistant – Gateway, uMhlanga at AVI Limited

• You will provide world-class service, assist customers in finding their perfect purchases, and ensure seamless store operations. Your role will be essential in maintaining our brand’s high standards while offering flexibility to suit both your lifestyle and our store’s needs. 

Your Role:

• As a Flexi Store Assistant, you will be responsible for ensuring an outstanding shopping experience, supporting sales success, and upholding our brand’s reputation through meticulous stock and cash management. 

Key Responsibilities:

Cash Control & Accuracy

• Perform cash desk duties efficiently while ensuring zero variances.
• Follow daily cash control and banking processes with precision.
• Handle manual transactions accurately when required. 

Stock Management & Organisation

• Execute daily stock procedures to maintain seamless store operations.
• Assist in managing customer orders and ensuring timely fulfillment.
• Conduct weekly stock counts and maintain storeroom organisation.
• Complete shoe pairing exercises to uphold stock integrity.

Customer Service & Sales Support

• Deliver a premium shopping experience with expert product knowledge.
• Foster strong customer relationships by offering personalised service.
• Uphold the brand’s luxury standards through professionalism and enthusiasm. 

What You Need to Succeed:

• Matric / Grade 12 (essential)
• 6 months – 1 year of retail experience (luxury or fashion retail preferred)
• A passion for high-end fashion, footwear, and customer engagement
• Flexibility to work weekends, holidays, and peak trading hours 

Additional Skills & Attributes:

• Strong numerical ability and accuracy in handling transactions
• Ability to meet deadlines while managing multiple priorities
• A detail-oriented mindset to uphold brand standards
• A team player who thrives in a collaborative setting
• A natural ability to build relationships and engage with customers