Specialist – Technical Support at Astron Energy (Pty) Ltd.

• This role requires an in-depth knowledge of lubricants, formulations, specifications and their application is essential. As is the knowledge of the Mining, Construction, Transport and Power Generation industries, their processes and equipment.
• This allows the Technical Specialist to be seen as an expert in their field and be able to identify and offer improvement solutions to customers that offer value.
• Responsible for in field technical services aligned with key segment focus in Mining & Construction.
• Responsibility of being Subject Matter Expert (SME) on allocated segment/industry i.e. Power generation, Transport etc.
• Participates in key industry associations. Represent Astron Energy at industry associations and other related forums.
• Works across channels and customers. Coordinates between Technology, Marketing, Sales and customers around product specifications, quality and integrity issues.
• Ensure continuous improvement at customer sites. Manage, identify, introduce, implement, document and present customer value opportunities.
• Leverage industry knowledge and knowledge of product capabilities to identify and pursue highest value opportunities.
• Improve customers’ total cost of ownership and equipment availability.
• Conduct best in class survey, lubricant surveys, introduce new products & technologies.
• Manage extended drain projects, product trials, Isoclean projects and Root Cause Failure Analysis.
• Identify up-sell and value based selling opportunities.
• Develop proof of performance marketing documents.
• Develop and manage product line strategy.
• Identify, develop and introduce fit for purpose sales tools.
• Manage and deliver internal and external lubricant and industry training, including technical training of junior technical staff.
• Develop technical competency of both Internal Sales Teams and Distributor
• Oversee and execute the strategy for obtaining official Original Equipment Manufacturer (OEM) approvals for proprietary lubricant formulations.
• Manage individual account technical strategy planning and development of customer engagement plan to achieving sales volume targets.
• Sign-off all marketing communications and documents – technical aspects
• This position is very hands on so practical experience (mechanical) is very important in addition to the theoretical knowledge. An in-depth knowledge of lubricants, formulations, specifications and their application is essential. As is knowledge of the Mining, Construction, Transport and Power Generation industries, their processes and equipment.
• This allows the Technical Specialist to be seen as an expert in his field and be able to identify and offer improvement solutions to customers that offer value.

Qualifications

• 4 year Mechanical Engineering Degree  (NQF 7) OR
• 3 year Mechanical Engineering Diploma (NQF 6) plus 3 year Mechanical Trade qualification.
• Plus
• Desirable – CLS (Certified Lubrication Specialist)
• Completed 5 day SAIT “Introduction to Lubrication Engineering” or similar
• Completed Wear check Fundamentals of lubrication and oil analysis 2-day course and Report interpretation 1-day course or similar.

Understand Fundamentals of Filtration

Experience

• Minimum of 3-5 yrs lubricants field experience within the Petroleum industry. Experience in Mining, Transport, Construction and Power Generation sectors.
• Proven ability to identify and build key relationships that contribute to high-class business results
• Strong interpersonal, communication and stakeholder engagement skills

Knowledge Check

• Meet required standard during interview process of the “Written Technical Questions”

Application deadline:

• 22 October 2025