Specialist Linux Support Engineer at Absa Group Limited (Absa)

Company: Absa Group Limited (Absa)

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Absa Group Limited (Absa)

Industry: Banking / Financial Services

Deadline: Sep 30, 2025

Job Type: Full Time, Hybrid

Qualification: Bachelors

Experience:

Location: Gauteng

City:

Field: ICT / Computer

Job Title: Specialist Linux Support Engineer

Job Summary

  • Work as part of an integrated (run & build) tribe in highly complex environments to provide enterprise-wide Linux OS support across multiple stakeholder groups by managing, maintaining, and supporting Red Hat Enterprise Linux (RHEL) environments, ensuring optimal system performance, security, and reliability.
  • Work closely with other IT teams to develop, implement, and troubleshoot solutions in a fast-paced, complex environment.

Job Description

Key Responsibilities

  • Installation & Configuration: Install, configure, and maintain Red Hat Enterprise Linux (RHEL) servers in both a physical or virtualized environment.
  • System Management: Perform routine system monitoring, administration, and patching of RHEL systems.
  • Performance Tuning: Optimize and troubleshoot system performance, addressing bottlenecks and ensuring high availability.
  • Security Management: Implement and maintain security policies, including firewalls, SELinux, and user access control, ensuring system integrity.
  • Scripting & Automation: Develop and maintain scripts (e.g., Bash, Python) for automating system tasks and routine maintenance.
  • Backup & Recovery: Implement and manage backup, disaster recovery, and data replication solutions.
  • System Upgrades: Plan and execute system upgrades, ensuring minimal downtime.
  • Monitoring, Reporting @ Alerting: Set up monitoring tools (Grafana, Zabbix, etc.) with alerting (UIM / OpsGenie) and generate performance reports to ensure system health.
  • Support & Troubleshooting: Provide Tier 2/3 support for system issues, working with internal teams to resolve complex technical problems.
  • Documentation: Maintain detailed system documentation and procedures for all Red Hat systems and associated processes.

Application Monitoring & Performance Management

  • Monitor application modification requests and ensure best practices are being utilised
  • Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
  • Maintain metrics of operational performance and evaluate trends
  • Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions

Governance, Risk & Control

  • Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
  • Enhance IT processes for transitioning completed configurations from development to production.
  • Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
  • Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
  • Provide inputs to availability and capacity management process for effective planning.

Skills and Experience Required

  • System Administration: Expertise in installing, configuring, and maintaining Linux-based operating systems, including user management, file system management, and software package management.
  • Networking: Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.), configuring network interfaces, managing firewall rules, and troubleshooting network-related issues on Linux systems.
  • Scripting and Automation: Proficiency in scripting languages like Bash, Python, or Perl to automate routine tasks, manage system configurations, and streamline operations.
  • Security Management: Knowledge of Linux security best practices, including implementing firewalls, managing access controls, performing system hardening, and regularly applying security patches.
  • Troubleshooting and Performance Tuning: Ability to diagnose and resolve system performance issues, log analysis, and optimize Linux systems for better performance and stability.
  • Linux Red Hat Certification Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification
  • Experience with cloud platforms (AWS, Azure, or OpenStack).
  • Knowledge of containerization (Docker, Kubernetes) is a plus.
  • Experience with DevOps tools like Jenkins, Git, and CI/CD pipelines.
  • Strong communication skills and ability to work in a team-oriented environment.
  • Ability to manage multiple tasks efficiently and prioritize according to business needs.
  • Proactive approach to learning new technologies and solving issues.
  • Attention to detail with a focus on system reliability and uptime.

Education

  • Bachelor’s Degree: Information Technology

End Date: September 18, 2025 

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Adviser AIFA: Everyday Banking (FAIS)-Esikhawini at Absa Group Limited (Absa)

Senior Process Engineer at Absa Group Limited (Absa)