Company:
Nimble Group
Industry: Banking / Financial Services
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience: 5 years
Province: Western Cape
City: Cape Town
Field: Human Resources / HR
Job Purpose:
- As a Specialist Interviewer, you’ll conduct deep, structured interviews to identify top talent and detect red flags such as dishonesty, inconsistencies, or poor emotional fit.
- Your role will combine advanced behavioral interviewing techniques with the ability to create a safe and open environment, ensuring we make confident and informed hiring decisions.
Key Performance Areas:
Interviewing & Candidate Evaluation
- Conduct in-depth behavioral and competency-based interviews for prospective call center agent
- Read verbal and non-verbal cues to assess truthfulness, engagement, and authenticity.
- Probe for inconsistencies and uncover the truth behind rehearsed or embellished responses.
- Evaluate interpersonal skills, emotional intelligence, and resilience under pressure.
Rapport Building & Psychological Insight
- Build trust quickly to encourage open and honest dialogue.
- Use active listening and psychological insight to reveal genuine attitudes and values.
Collaboration & Reporting
- Partner with HR and recruitment teams to refine the ideal candidate profile.
- Maintain clear, objective interview notes with evidence-based hiring recommendations.
- Ensure ethical standards and confidentiality are upheld throughout the process.
What You Need:
Education & Qualifications
- Bachelor’s degree in Psychology, Human Resources, Criminology, Communications, or related field.
- Training or certification in behavioral interviewing, forensic interviewing, or lie detection highly desirable.
Experience
- 5+ years’ experience in recruitment, investigative interviewing, law enforcement, or psychology-related roles.
- Experience recruiting for high-volume roles (e.g., call centers, customer service) advantageous.
Skills & Competencies
- Exceptional interpersonal communication skills.
- High emotional intelligence and strong observational abilities.
- Skilled in detecting deception and evaluating authenticity.
- Proficiency in investigative questioning and structured interviews
- Strong ethical grounding and professional integrity
Key Attributes:
- Naturally curious with a sharp, analytical mind
- Confident and calm in challenging conversations
- Adaptable in tone and approach depending on the candidate
- Values-aligned and committed to fair hiring decisions
- Detail-focused with strong deductive reasoning skills
