Solutions Lead at FNB South Africa

Are you someone who can:

• Lead the design of sustainable solutions and capabilities for the Sales and Distribution that are core to our future success and ability to scale.
• Conduct solution impact assessments to determine most efficient solution design and implementation approach
• Solution, design and documentation of Business capabilities
• Ensure end to end implementation of business solutions that are defined which includes collaborating with and managing resources across all impacted business and development teams
• Put together strategic solutions for complex business problems, both from ops and project perspective
• Define new processes that are required by the BU
• Optimise existing processes
• Conduct impact or effort analysis on all projects/solutions to assess viability and prioritise requirements
• Apply SDLC to all projects that is being managed
• Project scoping and sizing.
• Log requirements with impacted areas
• Coordinate all impacted teams to ensure priority is obtained for requirements logged
• Documentation of all BA artifacts (this includes the BRS, Use Cases, Process Flows, FRS, Gap Analysis, Test Cases, etc.)
• Track and monitor project progress throughout the SDLC. Includes artifacts such as decision registers, risk registers and project progress dashboards
• Facilitate JAD sessions and unpacking sessions for solution design
• Ensure Stakeholder management for all initiatives
• Analyse data to gain customer insights for initiating key projects to optimize existing processes and improve customer experience
• Maintain automated reporting and data loads based on stakeholder requirements
• Carry out ad-hoc data requests on both customer and product databases

You will need to have the following:

• Grade 12 (Matric)
• Tertiary Qualifications (Degree) or Postgrad
• 8+years’ experience in a project management, strategy or consulting role
• Insurance and Investment experience will be an added advantage

End Date: September 25, 2025