Company:
Volvo Group
Industry: Engineering / Technical
Deadline: Not specified
Job Type: Full Time
Qualification: Higher National Certificate, Matric, National Certificate
Experience: 2 years
Location: Gauteng
City:
Field: Customer Care
Job Objectives:
- Customer satisfaction and complain handling.
- Planning the workshop utilisation capacity.
- Calculation & preparation for retail invoicing, internal invoicing and claim handling.
- To open and process job cards for repairs, maintenance and service.
- To Transfer all relevant information from job card to computer system accurately.
- To close job cards and monitor work in progress.
- To be the liaison person between the customer and Volvo.
- To assist Technicians with VST’s & RST’s.To assist with the Workshop administration duties.
- To check and maintain maintenance parts store.To assist with Health & Safety requirements of the branch.To conduct regular checks on Company vehicles as per the company policy.
Qualification & Job Experience
- Matric / N4.
- Administration Diploma (an advantage).
- 2 year minimum strong administration in a workshop environment.
