Senior Officer: Forensics Investigation (x2 Pretoria) at Road Accident Fund

• Purpose of the job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF. 

Key Performance Areas

• Conducting Investigations
•  Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
•  Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
•  Drawing of monthly /weekly reports for the office for transmission to the manager.
•  Conduct interviews with claimants and/or witnesses internally and externally.
•  Obtaining of statements and documentary evidence relevant to the investigation.
•  Uphold confidentiality of information and records.
•  Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
•  Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
•  Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
•  Maintain healthy working relationship with Assessors.
•  Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
•  Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
•  Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law
•  Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
•  Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
•  Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
•  Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.  Regular feedback and updates to complainants
•  Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
•  Effective case management ad record keeping i.e. case books, vehicle registers.
•  Produce investigation files for quarterly/monthly inspections and brought forward dates.
•  Establishment and maintenance of informer networks,  Implementation of RAF fraud prevention strategy.  Participation in Forensic projects.
•  Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.  
• Stakeholder Relations Management
•  NPA and other external stakeholders.
•  Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
•  Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
•  Aid in proactive and progressive relationships with key stakeholders.
•  Deal with inquiries and requests for information from both internal and external stakeholders.
•  Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time. 

Reporting

•  Contribute to the preparation and submission of Regulation reports.
•  Aid in the development of functional reporting systems, for management, project or performance reporting.
•  Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions. 

Qualifications & Experience

•  Bachelor’s Degree/Advanced Diploma in Law/ Policing related equivalent.
•  Certification in Forensic Investigation and Criminal Justice will be advantageous.
•  Valid Category B or above drivers’ licence. 
•  Relevant 4 years’ experience in a fraud investigation or MVA claims investigation environment.

Closing Date: November 4, 2025