Company: Ozow
Industry: Banking / Financial Services
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience:
Location: Western Cape
City: Cape Town
Field: Product Management
Job Title: Senior Manager: Fraud And Risk Solutions
- We’re looking for a Senior Manager: Risk & Fraud Solutions to lead the development of innovative fraud solutions that will shape the future of merchant risk management. This is a strategic opportunity to build on innovative products, with the potential to commercialise and position Ozow as a market leader in fraud innovation.
Your role and responsibilities:
Fraud Solution Innovation & Commercialisation
- Define and drive the long-term vision for Ozow’s fraud product offering.
- Identify opportunities for commercialisation and value-added services for merchants.
- Benchmark against global fraud innovation leaders to ensure competitive positioning.
Strategic Product Roadmap Execution
- Translate high-level strategic input into detailed product requirements and user stories.
- Prioritise and manage the product backlog, ensuring timely delivery of features and enhancements.
- Maintain and improve SLAs for fraud-related applications and tools.
Fraud Rule Engine & Automation Enhancement
- Oversee the implementation and optimisation of fraud rules and detection logic.
- Collaborate with data science and engineering teams to enhance rule engines and automation.
- Ensure regulatory compliance and support merchant onboarding from a fraud perspective.
Leadership
- Lead the fraud product strategy and roadmap, working closely with internal stakeholders and external engineering teams.
- Act as the fraud domain expert, guiding product decisions with deep industry knowledge.
- Collaborate cross-functionally with Compliance, Risk, Engineering, and Commercial teams to align product goals.
Tool Utilization + Change Management
- Develop and maintain documentation, policies, and processes related to fraud systems.
- Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines).
- Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency.
You are an ideal candidate if you have:
- Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk.
- Strong technical fluency and ability to work with engineering teams to build scalable solutions.
- Excellent communication and leadership skills, with the ability to operate independently and drive innovation.
- Experience in building fraud tools, rule engines, or working with machine learning-based fraud systems.
- A strategic mindset with a passion for solving complex problems and delivering impactful products.
