Senior Laboratory Supervisor at SGS

Job Description
PRIMARY RESPONSIBILITIES

• Ensure samples are processed and analyzed according to established methods and procedures and staff is managed in support of the quality and management systems.

SPECIFIC RESPONSIBILITIES

Personnel Management

• Personnel development
• In-service training in order to develop and optimize skills
• Continuous measurement of skills and identify shortcomings.
• Implement training plans based on shortcomings.
• Problem solving, advice and guidance on technical matters.
• Motivation.
• Identify and co-ordinate attendance to training courses
• Effectively manage workload distribution and schedules
• Manage staff according to company procedures and policies

Performing tests

• Accurate registration, storage, retention and disposal of samples according to prescribed procedures.
• Performing routine tests on samples according to standard methods and procedures.
• Performing tests on all quality control samples according to standard methods and procedures.
• Accurately record results on QC charts and designated worksheets
• Evaluate results and report any deviations from quality control norms immediately
• Assist in sections when in if so communicated doing task and analysis you have been declared competent for – duties with regards to accredited analysis must receive priority over non-accredited work.
• Operate instruments according to specified procedures.
• Maintain log-books and worksheets indicating maintenance, working conditions and quality control measures
• Ensure good laboratory practices are followed – do not mess on any apparatus or instrument and if it should happen, clean up spills immediately before continuing.
• Always wear the necessary protective clothing.
• Adhere to all relevant safety procedures and protocols.
• Awareness of the dangers of chemicals used through the study of MSDS
• Adhere to competency training program.
• Keep workplace and equipment neat and tidy.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.

Planning of tests and evaluation of results

• Monitor the technical accuracy of results and ensure remedial action is taken where necessary and data is recorded.
• Monitors consumable items within the department to ensure that stock levels are maintained.
• Schedule work to ensure customer requirements are achieved.
• Ensure worksheets are generated in advance to ensure smooth workflow through the section.

Reporting opinions and interpretations

• Report all results on appropriate and designated worksheets.
• Calculation and record keeping of all analytical results.

Method modification and development and validation of new methods

• Perform analysis and report results required for method and instrument validation.
• Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures.

Quality System

• Responsible for control and maintenance of all section records.
• Authorized to investigate and process nonconforming issues and implement corrective and preventive actions.
• Responsible and authorized to investigate and process improvement request issues and implement corrective and preventive actions.
• Responsible for physical resources:
• Control instrument inventory
• Equipment commissioning
• Control of calibration and maintenance program
• Control equipment register and instrument logs
• Review of data from defect equipment
• In-house repairs (minor)
• Report deviations and communicate instructions to improve and maintain the quality system.
• Statistical calculation and record keeping of all control and reference sample results.

Managerial Duties

• Effective staff management
• Support operations and ensure a positive staff morale in section.
• Customer liaison.

SPECIFIC AUTHORITIES

Performing tests

• Authority to ensure all testing within the laboratory complies with the quality management system (ISO17025 and SANAS).

Planning of tests and evaluation of results

• Authority to liaise with clients regarding queries.
• Authority to assist and compile test reports.

Specific authority

• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Quality System

• Authority to develop, control and maintain system documents.
• Responsible and authorized to investigate and process nonconforming issues and implement corrective and preventive actions.
• Responsible and authorized to investigate and process improvement request issues and implement corrective and preventive actions.
• Authorized customer communication on
• Clarification of customer requests
• Turnaround time
• Advice on sampling procedures, sample size, transport and disposal
• Advice and guidance on technical matters, opinions and interpretations on results
• Feedback on customer surveys
• Reporting of results
• Issuing quotations
• Authorized and responsible for purchasing, verification and control of approved suppliers list for purchasing of critical supplies and services.
• Authorized to select, develop and validate methods.
• Authorized and responsible for control over all reference materials and standards required for measurement of traceability.
• Authorized and responsible for accepting work and dispatching samples to an approved subcontractor.
• Authorized and responsible for control and interpretation of control charts
• Authorized and responsible for arrangement of inter-lab tests and investigation of out of spec results
• Authorized and responsible for control over subcontractor services.

Qualifications
Education

• B.Sc / Analytical Chemistry
• ISO 17025 Technical Signatory
• Languages: Proficiency in English and Afrikaans (Read, Speak, write)

Experience

• At least 3 years relevant laboratory experience

REQUIRED SKILLS

• Attention to detail
• Proficient in computer Literacy in Word and Excel.
• Above average typing skills
• To operate with minimal supervision
• Good interpersonal skills towards colleagues, clients & suppliers
• Ability to work in a high throughput environment.
• Systematic
• Thorough
• Accurate

Method of Application
Submit your CV and Application on Company Website: