Company: Concentrix
Industry: ICT / Telecommunication
Posted: Sep 8, 2025
Deadline: Not specified
Job Type: Full Time
Qualification: Matric
Experience:
Location: Western Cape
City: Cape Town
Field: Customer Care , Sales / Marketing / Retail / Business Development
Job Description
- Are you looking for an opportunity to jumpstart your career in the sales industry?
- Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign with a salary of R8500 with a guaranteed campaign allowance of R1000
- You’ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you’ll become part of a community of likeminded individuals that that become friends for life.
This Sales Advisor role at Concentrix is a great match if you:
- Must have 6 months international call centre Sales experience OR 6 months local call center sales experience coupled with 6 months international call centre customer service experience
- Passed Grade 12
- Ability to work shifts aligned to United States business hours
- Proficient in English verbal and written communication
- Are self-motivated and highly responsible
What is in it for you? In this role, we offer benefits that help you support your unique lifestyle:
- A monthly salary R8 500
- Guaranteed Campaign allowance R1000
- Incentive based on your KPI’s
- Rewarding commission structure that can get you earning up 3 times your base salary
- Medical aid for main member / Medical Insurance for employee and two dependents
- Pension Fund
- Subsidized transport
- Group life cover
- Fantastic Employee Assistance Programme (EAP)
- Access to financial well-being sessions, will writing sessions and stress management sessions
- Team building and upskill training opportunities
- Interactive and inclusive company culture
What you will do in this role:
- Taking ownership of high profile, escalated cases from beginning to resolution
- Consistently applying agreed behavioral and compliance standards
- Sharing knowledge and skills with other members of the team
- Communicating new information that is relevant to the campaign to colleagues, customers and managers
- Developing and maintaining current knowledge of the campaign
- Confidence and strong self-assuredness to succeed in retaining customers and selling additional products and services
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Providing excellent customer experiences at all time
- Verifying and updating customer information
- Proactively offer solutions to any issues or concerns that customers might face
