RPA Technical Lead at Old Mutual

Job Description

• Lead the development and maintenance of applications and systems for assigned functional areas or business units. Includes systems analysis and development. OML roles mapped to this profile are: Technical Lead: Software Engineering – Processing, Technical Lead: Software Engineering – SQL, Technical Lead: Platform Engineering, Software Engineer Lead, Manager: Digital Solutions, Technical Lead: Social Platforms and OMF IT Development Capability Manager.

Responsibilities

• Analysis of “As Is” and “To Be”
• Document complex “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.

Data-Driven Product and Service Improvement

• Develop data-driven analyses to surface new opportunities to differentiate and improve products and user experiences, ensuring consistency across digital products, services, and channels.

Digital Strategy/Transformational Projects Execution

• Manage and deliver end-to-end digital programs and initiatives, leveraging agile and design-thinking principles to drive sustainable implementation.

Digital Talent Development

• Develop digital training and development programs to meet identified needs; run leadership development programs to enable personal transformations around the digital work environment.

Digital Vision and Strategy

• Conceptualize elements of digital strategy and digital-enabled business change projects. Develop approaches to programmatically deliver successful digital innovation engagements.

Project Management

• Manage a portfolio of projects while reporting to senior colleagues.

Quality Assurance

• Develop new methods, tools, and programs for quality assurance. Lead developmental initiatives or programs within an area of expertise.

Budgeting

• Develop and/or deliver budget plans with guidance from senior colleagues.

Information Security

• Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

Leadership and Direction

• Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organization’s mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Organizational Capability Building

• Use the organization’s formal development framework to identify the team’s individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Performance Management

• Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Application Software Development

• Develop existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

Application Software Road Map

• Define and maintain a roadmap to facilitate application software development and ensure the development work is prioritized in line with business requirements.

Information and Business Advice

• Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

Skills

• Action Planning, Action Planning, Adaptive Thinking, Agile Methodology, Agile Project Management, Automation Anywhere (RPA Software), AWS Machine Learning, Azure Machine Learning Studio, Blue Prism (Software), Budget Management, Change Management, Current State Assessment, Data Compilation, Evaluating Information, Executing Plans, Futures Thinking, Gaps Analysis, IT Implementation, Learning and Development (L&D), Machine Learning, Machine Learning (ML), Managing Stakeholder Expectations, Microsoft Azure Machine Learning, Oral Communications, Policies & Procedures {+ 11 more}

Competencies

• Business Insight
• Collaborates
• Communicates Effectively
• Courage
• Cultivates Innovation
• Customer Focus
• Decision Quality
• Develops Talent

Education

• NQF Level 9 – Masters

Closing Date

• 14 October 2025