Retentions Consultant at King Price Insurance

Company:

King Price Insurance

King Price Insurance

Industry: Insurance

Deadline: Not specified

Job Type: Full Time

Qualification: Matric

Experience:

Province: Gauteng

City: Pretoria

Field: Customer Care

Purpose of position:

  • Communicating with clients and managing relationships in order to increase loyalty and retain their business.

Responsibilities:

  • Handling difficult client calls
  • Retaining clients as part of the King Price royal family
  • Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
  • All dealings with clients must be in alignment with the company culture and values

Requirements:

  • Matric or matric equivalent (essential)
  • Previous retentions experience (beneficial)

Skills and Attributes:

  • Sales and client service oriented
  • Attention to detail and quality oriented
  • Deadline and results oriented
  • Ability to take initiative 
  • Enthusiastic and passionate about the job and the company
  • Organised, punctual and excellent time management skills
  • Teamwork and collaboration
  • Good judgment and problem-solving skills
  • Adaptable and resilient
  • Honesty and integrity
  • Good interpersonal and communication skills
  • Negotiation skills
  • Administration skills

Method of Application
Submit your CV and Application on Company Website:

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