Resorts Content & Information Coordinator-Port Shepstone at Beekman Group

Key Performance Areas:  

• Maintain and update resort property details—including descriptions, amenities, pricing, and policies—across multiple online platforms such as the official website, booking engines, and third-party travel sites.
• Ensure consistency, accuracy, and quality of all property content to enhance guest experience and support brand integrity.
• Collaborate with marketing and operations teams to develop clear, engaging, and informative content aligned with the resort’s positioning.
• Monitor platforms regularly to detect and resolve any discrepancies or outdated information.
• Leverage platform tools and content management best practices to optimize visibility and user engagement.
• Stay up to date with industry trends and platform updates to recommend improvements in content presentation and platform usage.
• Train and assist team members on proper content management and platform utilization.
• Generate performance reports related to content accuracy and platform engagement to inform ongoing content strategy.

Minimum Qualifications and Experience

• Strong attention to detail and excellent organizational skills.
• Experience in content management, preferably in the hospitality or travel industry.
• Familiarity with digital platforms, booking engines, and CMS tools.
• Solid written communication skills with the ability to create clear and engaging property content.
• Collaborative mindset with strong interpersonal skills.
• Ability to multitask and work independently.
• Analytical skills to evaluate content effectiveness and platform performance.