Regional Manager at Timberland

Company:

Timberland

Timberland

Industry: Manufacturing / Production / FMCG

Deadline: Not specified

Job Type: Full Time

Qualification: Bachelors, Higher National Certificate, National Certificate

Experience: 5 years

Province: Western Cape

City:

Field: Sales / Marketing / Retail / Business Development

Description

Operational Oversight

  • Ensure all stores within the region adhere to company operational standards.
  • Conduct regular store visits to audit compliance, visual merchandising, and customer service quality.
  • Monitor stock levels, shrinkage, and product availability across stores.

Sales & Performance Management

  • Set and monitor regional sales targets and KPIs.
  • Analyze sales reports and identify opportunities for growth.
  • Implement strategies to maximize profitability and minimize costs.

People Management

  • Recruit, train, and manage Store Managers and support their teams.
  • Conduct performance reviews and develop improvement plans.
  • Foster a high-performance, customer-focused culture.
  • Ensure proper succession planning and staff development.

Customer Service

  • Ensure exceptional customer experience is delivered consistently across all stores.
  • Handle escalated customer complaints or issues where necessary.

Marketing & Promotions

  • Support the execution of national marketing campaigns at store level.
  • Monitor and assess the effectiveness of local promotions and campaigns.

Reporting

  • Submit weekly and monthly operational, sales, and HR reports to head office.
  • Provide feedback and insights to help shape business strategy.

Requirements

QUALIFICATIONS/ EXPERIENCE

  • 5+ years experience in retail, with at least 2 years in a multi-store or regional management role.
  • Proven track record of achieving sales targets and leading large teams.
  • Diploma or Degree in Retail Management, Business Administration, or related field.
  • Additional certifications in leadership or customer experience are a plus.
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Analytical and strategic thinking
  • Problem-solving and decision-making ability
  • Strong customer orientation
  • Ability to travel frequently between stores

Method of Application
Submit your CV and Application on Company Website:

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