Reconciliations Specialist at DigiOutsource

Who we’re looking for

• We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
• Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• As a Reconciliation Specialist you will be responsible for ensuring the accuracy and integrity of financial records by performing daily, weekly, and monthly reconciliations of accounts. This role involves investigating discrepancies, coordinating with internal teams, and maintaining detailed documentation to support audit and compliance requirements.
• This will help us excel at delivering financial information timeously to the senior management and shareholders of the organization, to assist with their decision making processes to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Direct Integration Processing & Reserves

• Receive manual dataports from BI Finance and import them into Navision (NAV).
• Reconcile dataports against digifeed data to ensure completeness and accuracy.
• Post reconciled data into NAV on a weekly basis.
• Investigate and resolve discrepancies between NAV and digifeed records in a timely manner.

Ad Hoc Fees

• Receive and review processor fee invoices, validating charges using digifeed data.
• Post validated charges as purchase invoices in NAV.
• Prepare and upload dataports (journal entries) for wire fees, chargebacks, refund fees, and other ad hoc transactions, using information from daily reconciliation statements.

Data Analysis

• Verify that detailed chargeback transactions in the BI ledger match processor summaries in the digifeed.
• Investigate discrepancies and liaise with BI or Banking teams as needed.
• Log support tickets via Ledger Escalations, providing clear explanations of issues so that BI can update the data in NAV.

Refunds & Withdrawals

• Ensure refund details in the BI ledger align with processor summaries from the digifeed.
• Resolve any mismatches by following up with BI or Banking teams.
• Submit tickets through Ledger Escalations to facilitate data corrections in NAV.

Month-End Reporting & Audit Support

• Prepare key month-end balance sheet reconciliations, including Bank reconciliations, Post control accounts, Vendor/Processor reconciliations and Monthly fee analysis
• Compile and review monthly reporting packs, including open item listings, aging reports, and balance summaries, for inclusion in audit and month-end files.
• Ensure all supporting documentation is stored electronically alongside reconciliation.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Proficient in Microsoft Excel and MS Office
• 2-3 years’ experience in Data Reconciliation
• Demonstrable analytical skills
• Demonstrable problem-solving skills

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Experience with accounting software (eg Navision)
• Accounting experience
• BCom Finance Degree, Finance Diploma or similar

Method of Application
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