Company:
The Capital Hotels, Apartments & Resorts
Industry: Hospitality
Deadline: Not specified
Job Type: Full Time
Qualification: Matric
Experience: 1 – 2 years
Province: Western Cape
City: Cape Town
Field: Administration / Secretarial, Hospitality / Hotel / Restaurant
Description
You will be responsible for (but not limited to):
- Checking guests in and out of the hotel
- Maintaining guest accounts and processing guest transactions during their stay
- Dealing with any and all special needs or requests from guests during their stay
- Assisting with reservations for guests as and when required
Minimum Requirements:
- Matric
- Hospitality Qualification or Similar
- 1 – 2 Years Receptionist experience
- Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to work shifts
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
