Receptionist at Africrest Properties

About the job

• We are looking for a Receptionist to be the welcoming face and voice of our Head Office.
• What makes us excited to come to work each day?
• Thousands of people spend most of their days working and living in our buildings; at Africrest we believe that our actions have a large snowball effect on the economy and society. When we manage our buildings extremely well, our tenants are that much happier and more productive.

You will be part of:

• A company that owns one of the largest middle income residential portfolios in South Africa and has become an industry leader in this asset class.
• We give people an incredible opportunity to live in the best areas with world class common area facilities, at affordable rentals. This helps create an inclusive society.
• We own and manage a commercial portfolio of office, retail and industrial buildings. We ensure that our tenants are able to work in a great environment, so that they can focus on growing their business which in turn helps improve the economy.
• The Africrest team does not settle for satisfactory, rather we strive to do everything in a great manner- from small tasks to large projects. If you want to be part of a company and culture that drives you to be the best you can be, then please get in contact with us.

We reward great efforts-

• Over the last 2 years, we have been one of very few companies, where over 95% of our employees, received:
• A bonus of more than a 13th cheque.
• An inflationary related annual increase.
• When many other companies have not paid bonuses or increases.

We are different-

• At Africrest we don’t “pigeonhole” by fostering an environment of curiosity and collaboration, we encourage our team to strive for excellence within their role and to continually seek out innovative solutions to improve current business functions which maximises their own professional growth as well as Africrest’s continued growth.
• We encourage potential employees to speak to our employees to see why people enjoy working at Africrest.
• The ideal candidate is an excellent problem solver with great people skills.

Position Purpose and Profile:

• As the Receptionist you are the first point of contact for Africrest Properties’ Head Office. The role requires a professional, well-presented individual with excellent communication and organisational skills. You will be responsible for managing incoming calls, receiving visitors, handling deliveries and mail, maintaining a clean and welcoming front office environment, and providing administrative support to ensure smooth daily operations

Responsibilities:

• Including but not limited to:

Front Desk & Communication:

• Answer and direct all incoming phone calls in a professional manner.
• Greet and assist all visitors, ensuring they are directed to the appropriate person.
• Manage incoming and outgoing mail, packages, and deliveries.
• Handle courier bookings and track deliveries.
• Maintain confidentiality of sensitive information.

Office Administration:

• Ensure that the reception area, boardroom, and common areas are clean, tidy, and presentable at all times.
• Prepare the boardroom for scheduled meetings (arrange refreshments, ensure equipment is functional, etc.).
• Assist with photocopying, scanning, and filing as required.
• Support management and administrators with ad hoc administrative duties.

Operational Support:

• Report any maintenance or facility issues to the Office Manager.
• Coordinate access control and visitor parking where necessary.
• Schedule and confirm meeting room bookings.

Qualifications:

• Minimum Education: Matric Certificate (Grade 12).
• Minimum of 1-2 years’ experience in Microsoft Office (Word, Excel, Outlook, etc.).

Skills:

• Professional appearance and strong communication skills (verbal and written).
• Excellent telephone etiquette
• Ability to multitask and manage a busy front desk.
• Good organisational and time-management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Friendly, approachable, and reliable.