Production Support Specialist at FNB South Africa

Company: FNB South Africa

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FNB South Africa

Industry: Banking / Financial Services

Posted: Sep 8, 2025

Deadline: Sep 30, 2025

Job Type: Full Time

Qualification: Bachelors, National Certificate

Experience: 3 – 5 years

Location: Gauteng

City: Johannesburg

Field: ICT / Computer

Job Description

  • Dear Future, Production Support Specialist
  • The role requires to schedule operational time and ensure information systems equipment is effectively utilized and coordinate preventative maintenance with operating requirements.

Are you someone who can:

  • Proficiency in monitoring and supporting Control-M and SQL Agent batch jobs is a critical and non-negotiable requirement for this role.
  • The capability and knowledge of SQL to effectively diagnose and resolve code-related issues. Both during and outside of business hours – demonstrating reliability, technical versatility, and strong commitment to operational continuity.
  • Close coordination to ensure seamless job scheduling, minimal downtime, and proper handover of newly implemented systems.
  • Process Automation, improving efficiency by converting manual and semi-automated tasks into automated workflows.
  • Defining and drafting of Business Processes
  • Stakeholder Engagement, providing consistent and professional support to both technical and business users, including Business Intelligence (BI), Data Engineers (DEs), Analytics team, and business units outside his direct portfolio.
  • Management of MFT Portal and Development Platforms, ensuring secure and reliable data transfers.
  • Integration and registration of Managed File Transfers (MFTs) into enterprise reporting platforms.
  • Execution and understanding of critical business processes, including Month-End Runs.
  • Understanding of Active Directory (AD) Group Management and Access Requests.
  • Generation of Recon Reports.
  • Strong competency in incident management and root cause analysis, with the ability to investigate complex issues, identify root causes, and drive permanent resolutions.
  • Experience in coordinating change and release processes, including stakeholder communication, impact assessment, scheduling, and post-release validation.
  • Develop, encourage and nurture collaborative relationships across area of specialisation.
  • Participate in planned activities that are appropriate for own development.

You will be an ideal candidate if you have the following:

  • Degree or Diploma in Information Technology, Computer Science, or a closely related field.
  • 3-5 years’ experience in a similar role
  • Control-M, SQL, Teradata are required
  • Good Communication and Presentation skills is a must

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Adaptable and curious
  • Have a proven successful track record.
  • Thrive in a collaborative environment

End Date: September 11, 2025

Click here to apply

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