Operator – Drive Thru Yard Department at Brights Hardware

Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external & internal customers are satisfied; including all customers, delivery and transfer drivers.  This is accomplished by friendly service and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently by loading with the Forklift or Front-End Loader so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins

KEY RESPONSIBILITIES:

• Loading customer vehicles, delivery trucks and transfer trucks promptly
• Ensuring that stock is properly stacked and counted
• Up keeping of tidiness and cleaning of area by sweeping and ensuring good housekeeping
• Assisting customers with excellent customer service and knowledge of goods
• Maintaining the operational vehicles in good condition
• Ensure operational procedures for operators are followed
• Reporting any problems and maintaining the record book
• Participate in perpetual stock takes
• Ensure housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to total of 120 credits.
• Candidates with no matric but have an operator licence and have 1 year experience will be considered
• 1 year experience as an operator
• Valid Operator Licence
• Brights Induction (Service Excellence)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Ability to communicate effectively (verbal)
• Ability to give excellent customer service and handle pressure
• Ability to operate machines safely and competently
• Building material product knowledge