Company:
Hire Resolve
Industry: Consulting
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience:
Province: Western Cape
City: Cape Town
Field: ICT / Computer
Job Description
- A technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician to join their team in Cape Town.
Responsibilities:
- Install and maintain Service Systems equipment at customer sites.
- Establish and maintain support call cycles.
- Troubleshoot and resolve on-site technical problems, maintaining constant communication with the back office for support.
- Submit complete records and paperwork for all installations and site visits.
- Develop relationships with our regional customer base.
Minimum Requirements:
- Valid, unendorsed South African driver’s license and own reliable transport.
- Clear criminal record and valid passport.
- Willingness to travel extensively across the Western Cape, Eastern Cape, and Northern Cape for up to two weeks at a time.
- Note: Travel may extend to other provinces and Southern African countries (e.g., Mozambique, Eswatini, Lesotho) when required.
- Technical acumen in computer support and IoT network maintenance/support.
- Proficiency in Google Workspace and call-out/site visit inspection software for reporting.
- Ability to work unsupervised and with a high degree of honesty, reliability, and accountability.
- Excellent communication skills and a strong customer-facing attitude.
- Willingness to work extra time when necessary.
Method of Application
Submit your CV and Application on Company Website:
