Company: Capitec Bank
Industry: Banking / Financial Services
Posted: Sep 8, 2025
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience:
Location: Western Cape
City:
Field: Finance / Accounting / Audit
Purpose of the Role
- Are you ready to lead and make an impact in a fast-paced banking environment? We are seeking a seasoned professional to manage our Collections division. This role requires strategic vision, strong executive engagement, and the ability to manage large teams in a data-driven, omnichannel context.
Key Responsibilities
- Lead large collections teams (100+ members) and drive performance across the division
- Engage directly with executive stakeholders and foster strong professional relationships
- Develop and implement omnichannel strategies for collections and recoveries
- Influence hiring strategy and build for future workforce needs
- Support the Head of Department with analytical, detailed insights
Requirements
- Proven experience in credit granting, collections, and banking payments
- Contact centre and AWS expertise; comfortable in a tech-driven company with a sound understanding of innovation and business development.
- Experience managing large teams, especially in periods of high arrears while comfortable with managing some teams remotely.
- Bachelor of Commerce (BComm) degree or similar qualification
- Demonstrated confidence, assertiveness, and sound leadership
- Strong analytical skills and attention to detail
- Excellent relationship management and executive stakeholder engagement
- Must be based in Cape Town or willing to relocate
Qualifications (Ideal or Preferred)
- A relevant degree in Business Management
Conditions of Employment
- Clear criminal and credit record
