Lease Admin And Collections Specialist at Mango5

• Mango5 is looking for a detail-oriented and energetic individual to join our Finance Team as a Lease Admin and Collections Specialist. This position is crucial for handling lease integrations, accounts receivable inquiries, and collections processes. If you are organized, quality-focused, and ready to contribute to a dynamic team, this opportunity is for you!

Job Requirements
RESPONSIBILITIES:

• Coordinate with the Integration team to send Lease documents for new site acquisitions.
• Conduct outbound calls to obtain updated payment information.
• Manage outbound integration calls and follow-up correspondence for outstanding leases.
• Handle outbound and inbound collection calls for past-due accounts.
• Collaborate with the Customer Success team to resolve customer disputes and manage billing correspondence.
• Monitor customer payment databases daily for receivable status.
• Initiate lock-out and overlock procedures with Facilities Maintenance
• Execute procedures for towing, abandonment, eviction, and foreclosure.
• Prepare weekly collection reports and assist in collecting aged receivables.

REQUIREMENTS:

• 1-2 years of experience in high-volume collections.
• Experience in lease administration (Advantageous)
• Proven knowledge of Consumer Collections.
• Familiarity with accounting software.
• Ability to thrive in a changing and fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in computer use and relevant software applications (SiteLink, Google Workspace, etc.)
• Matric
• Clear Criminal and ITC

WORKING HOURS:

• Rotational shifts based on USA time zone (Mon-Sun)
• Shifts: 14:00 – 23:00 & 21:00 – 06:00 am / 13:00 – 22:00 & 20:00 – 05:00 (depending on Daylight Savings)
• Transport provided after 18:00
• Dynamic Holidays

REMUNERATION PACKAGE:

• Basic Salary Rate: R 11,500.00 
• Allowance: R 500.00
• Commission and Incentives up to: R 3,000.00

BENEFITS:

• Medical Insurance
• LMS
• YouAssist