Learning and Development Specialist at Experian

Job Description

• The Learning & Development Administrator provides essential support in the coordination, administration, and reporting of all learning and development activities across the organisation. This role ensures smooth coordination of training requests, accurate record-keeping, and effective communication with internal and external stakeholders. The role is also responsible for inducting new staff into the organization, managing learnerships and undertaking other duties that may be necessary and compatible with the nature of this role.

Key Responsibilities

Training Coordination

• Process training requests in line with established procedures
• Liaise with training providers for necessary training arrangements

Administration & Compliance

• Act as the first point of contact for L&D queries from employees and managers.
• Maintain accurate training records, attendance registers, and learning histories
• Manage Training Supplier Onboarding process and facilitation of Purchase Orders for training payments
• Ensure compliance with SETA requirements and BBBEE Skills Development targets.
• Assist with WSP/ATR submissions and other statutory reporting.

Induction

• Support onboarding processes by coordinating induction programs

Learnership

• Manage implementation of learnerships
• Prepare and submit relevant documentation for learnerships to SETA within specified timeframes
• Monitor and report progression of the learnership programme

Systems & Reporting

• Generate reports on training spend, participation, and effectiveness
• Support data collection for audits and scorecard verification

Required key skills (functional / technical)

• Excellent communication and interpersonal abilities
• Attention to detail and accuracy
• Analytical mindset with the ability to interpret data and generate reports
• Excellent IT skills – MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook, Teams
• Ability to work independently and as part of the team
• Must be fully aware of the sensitivity and confidentiality of the function and act upon it.

Qualifications

• Diploma or degree in Human Resources
• OD ETDP qualification / Skills Development Facilitator qualification (desired)
• Good learning and development experience
• Experience of Skills Audit for Workplace Skills Plan reporting
• Working understanding of BBBEE