Key Accounts Manager, Chinese-speaking at Epiroc

What You’ll Bring

Strategic Account Management

• Proven ability to manage complex accounts with multiple stakeholders
• Experience in developing and executing long-term account strategies
• Skilled in customer segmentation and value-based selling

Customer-Centric Mindset

• Deep understanding of customer operations, pain points, and KPIs
• Passion for building trust and fostering enduring partnerships

Commercial & Financial Acumen

• Strong grasp of CAPEX project dynamics, tender processes, and pricing models
• Ability to assess deal profitability and navigate complex negotiations
• Familiarity with procurement protocols in mining houses and EPCMs

Technical Expertise

• Solid understanding of underground mining methods and equipment (e.g., drill rigs, loaders, utility vehicles)
• Ability to translate technical features into customer value
• Comfortable collaborating with engineering teams and interpreting technical data

Influence & Negotiation

• Confidence in engaging senior stakeholders across mining companies, EPCMs, and OEMs
• Skilled in consultative and solution-based selling
• Ability to lead high-value contract discussions with clarity and impact

How You Work Matters

• Proactive Ownership – Drives action and accountability in complex, long-cycle environments
• Customer-Centric Thinking – Builds trust and aligns Epiroc’s value with client goals
• Influential Communication – Enables effective stakeholder engagement across technical and executive levels
• Collaboration – Ensures internal alignment and external delivery success
• Persistence & Patience – Essential for managing capital sales cycles and stakeholder delays
• Integrity & Trust – Strengthens our brand and long-term relationships
• Commercial Foresight – Enhances deal quality and strategic positioning
• Adaptability – Navigates dynamic environments and diverse stakeholder needs
• Results Focus – Keeps the business growing and profitable
• Continuous Learning – Ensures relevance in a fast-evolving mining industry

Why Epiroc?

• Strategic, relationship-focused work with high-level stakeholders
• Access to innovative underground mining technologies
• Opportunity to shape the mining industry’s future in South Africa and globally
• Global exposure, development, and career progression
• A respected brand and collaborative culture that values excellence and customer success