Junior Client Administrator at TMF Group

Discover the Role

• This role supports the setup of special purpose vehicles (SPVs) as part of the Capital Markets Services (CMS) – Transaction Services team, ensuring TMF’s clients are provided with efficient, professional and high-quality services which meets all statutory obligations.
• The junior client administrator is responsible for assisting transactions from inception through to closure. They will be responsible for ensuring accurate setup of the SPVs, working in a timely and efficient manner to ensure successful delivery of corporate administrative and company secretarial services to clients as well as supporting the teams with their client facing obligations.

Key Responsibilities

• Supports the successful execution of all end-to-end SPV activities for TMF’s clients, ensuring client setups are completed in a timely and accurate manner in line with the Companies Act 2014;
• Works closely with other teams in TMF Ireland, including but not limited to, the Entity Management, CMS Transaction Review and Client Accounting teams;
•  Builds relationships with clients whilst enhancing TMF’s strong reputation in the CMS services space with tax advisors, banks, custodians, lawyers and other key partners;
• Ensure accurate and concise communications with clients, seeking support from the Client Account Manager if required;
• Draft and self-review set-up/boarding documents including local filings, tax registrations and classifications before validating with the Client Account Manager;
• Adhere to TMF internal procedures and ensure compliance with TMF’s Risk and Control framework and processes. This includes ensuring the 4 eye principle is always followed;
• Assist with the co-ordination and resolution of Customer Due Diligence (CDD) queries;
• Make suggestions for continuous improvement, challenging the status quo;
• Ensure TMF internal AML compliance procedures are complied with in full and in a timely manner;
• Ensure all client data is managed with integrity and maintained correctly;
• Ensure successful delivery of client work with accuracy and completeness;
• Work under the direction of a Client Account Manager ensuring work is delivered on time;
• Ensure TMF meets our obligations to clients, providing all SPV setup services needed to effectively close a transaction within required timelines;
• Provide exceptional customer service whilst being decisive, firm and empathetic with customers;
• Ensure customer complaints are escalated to the Client Account Manager within 24 hours; and
• Assist in business development and identify opportunities for cross-selling and up-selling of other company services, or billing for out of scope items.

Key Requirements

• A degree in Law, Business Management or Business Administration
• A candidate with relevant work experience is preferred
• Experience of Capital Markets/Aircraft Leasing transactions or company secretarial experience is an advantage
• Resourceful, independent and strong problem-solving abilities
• Excellent written and communication skills, with strong ability to plan ahead and organise themselves
• Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
• Fluency in English is essential, with knowledge of other languages an advantage
• Proficiency in MS Excel and MS Word is essential, with experience of Blueprint preferred
• Experience in an outsourcing firm with good client servicing skills is preferred

Method of Application
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