Company:
Companies & Intellectual Property Commission
Industry: Real Estate
Deadline: Oct 31, 2025
Job Type: Full Time
Experience: 5 years
Location: Gauteng
Province: Pretoria
Field: ICT / Computer
Job Purpose:
- Proactive Management of the ICT service calls and act as a link between ICT and business.
Required Minimum education/training
- 3-year ICT National Diploma or degree (NQF 6 or higher)
- ITIL training/certification
- Relevant technical certifications will be an added advantage.
Required Minimum work experience:
- 5 years working experience in ICT support services.
- One year experience as ICT desktop support/services team leader or project manager
- Experience in other ICT services and infrastructure management areas
- Exposure to frameworks such as ITIL, ITSM or COBIT
- Experience with business service management solutions
- Experience in leading ICT desktop support projects.
- Experience with desktop support services reporting.
- Manage the provision of desktop support services i.t.o agreed service levels
Key performance areas:
- Ensure ICT governance over the desktop environment.
- Provide reports and escalations to Senior Manager
- Act as a link between ICT and business
- Proactive Monitoring and Management of Service levels with the Business
Job Requirements
Required Minimum education/training
- 3-year ICT National Diploma or degree (NQF 6 or higher)
- ITIL training/certification
- Relevant technical certifications will be an added advantage.
Required Minimum work experience:
- 5 years working experience in ICT support services.
- One year experience as ICT desktop support/services team leader or project manager
- Experience in other ICT services and infrastructure management areas
- Exposure to frameworks such as ITIL, ITSM or COBIT
- Experience with business service management solutions
- Experience in leading ICT desktop support projects.
- Experience with desktop support services reporting.
- Manage the provision of desktop support services i.t.o agreed service levels
Closing date: 31 October 2025
