HR Support Coordinator at Shoprite Group of Companies

Job Objectives

Org Management (OM)

• Maintaining the methodology and processes for effective organisational structure and attribute management.
• Delivering according to the organizational management framework, processes, and templates.
• Facilitating the process and system administration of org units, new job and position creations and applying all required attributes.
• Conducting organisational management – structure and attribute reviews in accordance with policies and procedures including.

Work Force Management (WFM)

• Providing support ensure time and attendance is well managed and supported.
• Coordinating and resolving where possible the resolution of all WFM related queries. 
• Updating branch / office department information on WFM.
• Setting up new branches on WFM (including dependencies on SAP).
• Initiating and completing the transfer of employees into new branches.
• Transferring employees between branches on WFM as required.

SAP HR

• Coordinate the creation of Jira tasks based on business requirements.
• Collaborate with cross-functional teams to ensure SAP configurations aligned with business requirements.
• Participate in User Acceptance Testing (UAT) for new system enhancements or integration updates initiated by the IT team.
• Review and validate system behavior against business requirements during UAT testing.
• Provide feedback to the IT and functional teams to ensure correct implementation and smooth user experience.
• Assist in drafting and executing UAT test cases to validate system changes before deployment.
• Participate in identifying issues during testing and contributing to solution discussions to ensure timely resolution.
• Work extensively on SAP HR for day-to-day operational and reporting tasks.

Learning & Development (Training) Administration

• Capturing all training documentation as required.
• Maintaining filing information for auditing purposes.
• Compiling basic reports for training attended, completed etc.
• Registering training needs with the HR Training Partner.
• Sending training schedules to stores and facilitating the completion and return and applicable.

Qualifications

• Diploma in Office/System Administration, Human Resources, or equivalent – (preferred).
• Grade 12, National Senior Certificate – (essential).

Experience

• 1-2 years in an HR administration or system support or equivalent role – (essential).
• Practical exposure to Org Management, WFM, Training administration or equivalent (highly beneficial).