Fraud Strategy Lead at Ozow

Company:

Ozow

Ozow

Industry: Banking / Financial Services

Deadline: Not specified

Job Type: Full Time

Experience:

Location: Western Cape

Province: Cape Town

Field: Finance / Accounting / Audit, Law / Legal

More about this Ozow fantastic position 

  • We’re looking for a Fraud Strategy Lead to take full ownership of Ozow’s fraud strategy and lead the development of a world-class fraud prevention function. This is a high-impact role reporting directly to the Chief Legal Officer, ideal for a fraud knowledge expert with deep experience in financial services and a passion for building scalable, compliant, and innovative fraud frameworks. You’ll be instrumental in shaping Ozow’s fraud posture, driving strategic initiatives, and influencing cross-functional teams across the business

Your role and responsibilities

  • Drive Strategic Excellence 
  • Develop and implement a comprehensive fraud prevention strategy tailored to Ozow’s product and merchant landscape.
  • Monitor global fraud trends and regulatory changes to proactively adapt internal policies and systems.
  • Identify opportunities to commercialise fraud capabilities as value-added services for merchants.

Operational Execution 

  • Manage fraud investigations and reporting, ensuring timely resolution and compliance with regulatory standards.
  • Establish and maintain fraud-related SLAs across internal teams and external vendors.
  • Support merchant onboarding and transaction monitoring from a fraud risk perspective.
  • Fraud Rule Engine & Automation Enhancement 
  • Oversee the design and implementation of fraud detection rules, workflows, and escalation procedures.
  • Ensure fraud systems are optimised for accuracy, speed, and scalability.
  • Partner with data and engineering teams to enhance fraud tooling and automation.

Leadership 

  • Lead the fraud strategy across the organisation, ensuring alignment with regulatory requirements and business objectives.
  • Act as the subject matter expert on fraud, guiding internal teams and external partners on best practices and emerging threats.
  • Collaborate with senior leadership to define and evolve Ozow’s fraud risk posture.
  • Tool Utilization + Change Management 
  • Develop and maintain documentation, policies, and processes related to fraud systems. 
  • Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines). 
  • Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency. 

You are an ideal candidate if you have

  • Extensive experience in fraud prevention and risk management within financial services or fintech.
  • Proven track record of implementing fraud strategies in highly regulated environments.
  • Strong understanding of fraud detection tools, rule engines, and data-driven risk mitigation.
  • Excellent communication and leadership skills, with the ability to influence cross-functional teams.
  • A proactive mindset and the ability to operate independently in a dynamic, evolving landscape.

Your skills and competencies

  • You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. 
  • Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. 
  • A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. 
  • You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. 
  • Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. 
  • You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. 
  • You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. 
  • We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. 
  • You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. 



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