Company:
Hire Resolve
Industry: Consulting
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience: 5 years
Province: Gauteng
City: Johannesburg
Field: Law / Legal
Job Description
- The Fraud Manager will oversee all fraud prevention, detection, and investigation efforts across a leading fintech company’s operations in South Africa. The role ensures fraud risk management is fully embedded, from policy development to investigations, disciplinary actions, and stakeholder engagement, while leading a team of investigators and analysts
Responsibilities
- Develop and maintain fraud prevention policies and processes.
- Lead fraud detection, risk identification, and investigative processes.
- Manage fraud-related KPIs, budgets, and team objectives.
- Use data-driven analytics for fraud detection, prevention, and reporting.
- Oversee fraud investigations, reporting, and collaboration with Legal, Internal Audit, and law enforcement.
- Build fraud awareness across the company via training programs.
- Handle insurance claims related to fraud incidents.
- Recommend improvements to anti-fraud controls and systems.
People Management (50% KPI weight)
- Lead and manage investigators and data analysts.
- Oversee risk identification and fraud mitigation strategies.
- Collaborate with sales, customer service, and product teams to reduce fraud risk.
- Manage stakeholder communication on fraud matters.
Requirements
- Bachelor’s degree in Criminology or a related field.
- Certification such as Certified Fraud Examiner (CFE).
- 5+ years in fraud risk prevention and detection.
- Proven background in Banking, Financial Services Providers (FSP), and/or Fintech industries.
- 5+ years leading fraud investigations (fraud management, analytics, forensic investigations, internal audit, or criminal justice).
- Experience working with law enforcement agencies as a detective is an advantage.
- Strong analytical and data-driven decision-making ability.
- Proficiency in Excel, Word, PowerPoint, SharePoint, and data visualization tools.
- Excellent communication and stakeholder management skills.
- Knowledge of fraud indicators, country criminal justice systems, and fraud detection technologies.
- Strong leadership skills with proven experience managing both field and analytical teams.
- Proficiency in English (additional languages advantageous