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Company:
Hollywoodbets
Industry: Raffle
Deadline: Oct 24, 2025
Job Type: Full Time
Experience: 5 – 7 years
Location: KwaZulu-Natal
Province: Durban
What You’ll Do
- Oversee all front-of-house F&B service operations across race days, restaurants, bars, and external events, ensuring operational excellence.
- Lead, train, and motivate service teams to uphold high hospitality and service standards, fostering a culture of teamwork, accountability and continuous improvement.
- Collaborate with the Executive Chef and Culinary team to ensure effective menu execution, timing, and service coordination
- Work closely with Finance and Procurement to manage suppliers, sourcing, and inventory—verifying orders, controlling costs, and maintaining compliance with procurement policies.
- Maintain accurate stock records, manage wastage and breakages, and implement effective loss prevention and cost control measures.
- Prepare and analyse profitability, sales, and cost-of-sales reports; support budgeting, forecasting, and support commercial initiatives to enhance profitability.
- Ensure compliance with liquor licensing, OHS, and hygiene standards, conducting regular audits and staff training as needed.
- Oversee POS systems, cash-ups, and reconciliations, maintaining financial accuracy and timely reporting.
- Support the development of beverage menus, promotional and guest engagement initiatives to drive revenue and enhance the guest experience.
- Handle guest feedback and service issues promptly and professionally, to ensure guest satisfaction and loyalty.
- Perform any other reasonable duties as required to support operational and event needs.
What You’ll Need
- Degree or Diploma in Hospitality, Hotel Management, or Business Administration.
- Minimum 5–7 years’ F&B management experience in multi-outlet or event-driven environments.
- Proven commercial acumen with strong reporting and analytical skills.
- Solid understanding of inventory, cost control and supplier management processes.
- Excellent leadership, interpersonal, and communication skills.
What We’re Looking For
- A hands-on leader with a passion for hospitality, service excellence, and guest satisfaction.
- Proven experience managing and motivating diverse service teams in a fast-paced, multi-outlet or event-driven environment.
- Strong commercial and financial acumen, with demonstrated experience in budgeting, forecasting, profitability analysis, and cost control.
- Excellent organizational, planning, and problem-solving skills, with meticulous attention to detail in all aspects of F&B operations.
- Knowledge of liquor licensing, OHS, hygiene, and food safety regulations, with a commitment to compliance and staff training.
- Proficiency in POS systems, inventory software, and MS Office, with the ability to analyse data and generate actionable insights.
- Outstanding communication and interpersonal skills for engaging with guests, staff, management, and external stakeholders.
- Creative and innovative mindset, with the ability to develop new concepts, menus, and promotional initiatives.
- Adaptability and resilience to manage changing priorities, peak periods, and the demands of large-scale events.
- Professional, reliable, and diplomatic, with integrity and discretion.
- Ability to resolve guest complaints and operational challenges with diplomacy and efficiency.
- Willingness to work flexible hours, including weekends, evenings, and public holidays.
- Clear criminal record.
Closing Date 24 October 2025
