First Line Processing Shift Supervisor- Free State at South African National Blood Service (SANBS)

Introduction

• The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift.
• This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the highest standards of product quality and safety.
• Oversee the receipt, inspection, handling and processing of whole blood into separate components_: Ensure that all blood components are handled, stored, and processed in accordance with established procedures and guidelines.
• Maintain accurate and complete processing records: Oversee the maintenance of accurate and complete records of blood components processed and product disposition.
• Ensure proper storage and handling of blood components to mitigate loss of product and minimize risk of blood supply: Monitor the storage and handling of blood components to ensure that they are maintained at the correct temperature and handled in a way that prevents damage or contamination.
• Participate in quality improvement initiatives: Collaborate with other departments and teams to identify areas for improvement and implement changes to improve product quality and safety.
• Communicate effectively with employees and other stakeholders_: Provide clear and concise communication to employees and other stakeholders, and respond to queries and concerns in a timely and professional manner.
• Ensure that all automated processing equipment is maintained, serviced and calibrated according to SOP criteria and manufacturer specifications and keep accurate records of maintenance performed.
• Perform direct supervision of trainee employees. Perform training and sign off trainee and qualified lab assistant employees as competent.

Job description

Key Performance Areas:

• Financial Objectives
• Operational Objectives 
• People supervised to achive operational objectives
• Quality and Risk Management objectives
• Customer Relations

Competencies:

Cognitive

• Analytical thinking and attention to detail
• Problem solving
• Judgement and Decision Making
• Planning, organising and monitoring

Personal

• Ethical behaviour
• Personal Development
• Assertiveness
• Excellent orientation
• Flexibility / Adaptability
• Drive and belief in the cause

Interpersonal

• Customer Service Orientation
• Relationship Building
• Communication
• Engaging Diversity
• Teamwork
• Knowledge Sharing
• Conflict management

Prof technical

• Systems competence
• Technical skills / Competence:
• Laboratory skills
• Administrative skills.

 Leadership

• Motivating People
• People Development

Special Requirements:

• Overtime as and when required
• Shift and weekend duties as scheduled
• Local and nation travel
• Generally physically healthy and reasonable endurance and mobility
• Detail Conscious
• Proficient Eye-sight

Minimum requirements

Education:

• Health Professions Council of South Africa (HPCSA) Registered Medical Technologist (Blood Transfusion).

Experience:

• 1 Year of Blood Transfusion experience.

Other (Knowledge and Skills):

• SANAS documents.
• ISO15189
• Good Manufacturing Practice (GMP)
• HPCSA
• Basic Conditions of Employment Act (BCEA)
• Occupational Safety and Health (OSH) Acts
• Relevant SANBS policies and procedures.

Apply by: 12 October 2025

Method of Application
Submit your CV and Application on Company Website: