Financial Controller – Time Out Market (Cape Town CBD) at V&A Waterfront

Description

• Role Overview
• Time Out Market brings the best of the city together under one iconic roof — where great food, drinks, and culture meet. We’re looking for an experienced financial operations professional to lead the finance function at Time Out Market Cape Town, ensuring smooth day-to-day processing, accurate reporting, and financial integrity across all areas of the Market. This role is ideal for someone with strong financial systems experience, excellent attention to detail, and the ability to manage multiple reporting streams within a dynamic hospitality environment. An accounting qualification is an advantage — but a proven financial background and processing expertise are essential.

What We Value

• Is commercially astute and operationally hands-on.
• Thrives in a fast-paced, high-energy environment.
• Has a high sense of ownership and accountability.
• Builds strong relationships across teams and departments.
• Brings both structure and initiative to the financial process.
• Culture Fit
• We believe diversity drives creativity and growth.
• At Time Out Market, everyone has the freedom to bring their authentic self to work. We value open communication, collaboration, and learning from one another — because we’re all in the business of creating happiness.

About Time Out Market

• Time Out Market is part of Time Out Group plc, the global media and hospitality brand that celebrates the best of the city — from food and drink to art and culture. Our markets curate the city’s most loved chefs, mixologists, and cultural experiences under one roof — a concept that began in Lisbon in 2014 and has since expanded to New York, Miami, Chicago, Montreal, and now Cape Town’s V&A Waterfront.

Requirements

Key Responsibilities

• Financial Operations & Processing
• Oversee all daily, weekly, and monthly financial processing and reconciliations.
• Manage the full month-end close process in Xero, ensuring accuracy across cost centres.
• Maintain and reconcile supplier accounts, bank accounts, and balance sheets.
• Prepare and review weekly payment schedules and assist with bi-monthly subtenant settlements.
• Support treasury management and cash flow tracking, ensuring accurate forecasting and liquidity control.
• Implement and maintain robust internal financial controls and audit trails.

Reporting & Analysis

• Prepare weekly and monthly management reports, KPIs, and performance insights for both TOM Group and V&A Waterfront Holdings.
• Assess Market performance against budget, forecast, and long-term goals.
• Assist with the preparation of annual budgets and reforecasts in collaboration with key departments.
• Provide regular analysis of revenue streams, costs, and profitability — proactively identifying opportunities for improvemen
• Compliance & Audit
• Liaise with external auditors, tax consultants, and advisors as needed.
• Oversee VAT submissions, statutory compliance, and reporting obligations.
• Ensure adherence to TOM Group reporting standards and internal controls.
• Systems & Integration
• Manage the effective use of financial systems including Xero, Lightspeed POS, Marketman, and related reporting tools.
• Partner with operations to drive process efficiency and automation across departments.

People & Collaboration

• Work closely with the General Manager and TOM Group Finance to align on financial objectives and reporting.
• Mentor and manage accounts staff, fostering accuracy, accountability, and professional growth.
• Collaborate with department heads to ensure financial visibility and operational alignment.

Experience & Skills

Essential:

• 4–7 years’ experience in financial operations, management accounting, or hospitality finance.
• Proven hands-on experience with financial processing, reconciliations, and reporting.
• Proficiency in Xero (or similar accounting systems), POS, and inventory management platforms.
• Advanced Excel/Google Sheets and strong numerical accuracy
• Solid understanding of management accounting principles and financial best practices.
• Excellent communication, organisational, and problem-solving skills.
• Strong attention to detail, integrity, and reliability under pressure.

Advantageous (Nice to Have):

• Accounting qualification (CA, ACCA, SAIPA, or equivalent).
• Experience within a hospitality or multi-venue environment.
• Exposure to publicly listed or international group reporting structures.