Erratum – Liaison Officer Eastern Cape at The Independent Communications Authority of South Africa (ICASA)

Purpose of the job                                                                                                                

• To promote and protect the rights of consumers; provide information and raise awareness to the public about: the role and function of ICASA, published regulations with consumer impact, regulatory projects, and developments within the organization and the industry.

Key Outputs:

The successful candidate will report to the Regional Manager: Eastern Cape, and their responsibilities will include:

• Proactively planning advocacy programmes with little supervision in accordance with the business plan or as required Identifying risks that may affect the implementation of advocacy programmes in the province and providing mitigation Liaising with stakeholders such as regulatory bodies, government departments, ICASA licensees and communications state owned entities to form partnerships and synergizing in the implementation of advocacy programmes Lobbying support of municipalities, traditional leaders and other relevant bodies in the provinces when organizing campaigns, outreaches and other projects by the Authority Proactively planning the logistics, programmes and success of all advocacy events within the province Preparation, structuring and sharing relevant and applicable information with broader communities, including any implemented regulations and regulatory developments within the Authority with a consumer element Staying abreast of current developments and trends in all relevant technical and professional areas to deliver accurate information to the public; and promoting the ICASA brand and image.

Qualifications and Experience: 

• Three-year National Diploma in Communication / Public Relations / Telecommunications / Business or Public Administration /Law  (NQF Level 6) A Degree or an Advanced Diploma in Communication / Public Relations / Telecommunications / Business or Public Administration /Law (NQF Level 7)  will be an added advantage 2 – 5 years working experience in stakeholder engagements or ICT regulations or ICT law Non-endorsed driver’s license.

Key Competencies and Attributes:

• Results driven Attention to detail Ability to work and make decisions under pressure Excellent interpersonal skills Resilience and influential Tactful Diplomatic Knowledge of spoken indigenous languages in the province allocated  High stress tolerance Perseverance/tenacity Adaptability Attention to detail Strategic and/or lateral thinking Good time management Excellent written and verbal communicator Excellent public relations skills Ability to initiate projects, meetings and media interviews Ability to build and maintain stakeholder relationships Ability to plan, organize and implement advocacy with limited supervision Ability to engage with  stakeholders  and communities on regulatory matters Ability to provide correct and up to date information to queries on regulatory matters raised during stakeholder and/or community engagements Ability and willingness to go the extra mile when implementing advocacy programmes Ability and willingness to work extended hours Travel extensively Computer literacy.

Closing Date: 10 November 2025