Company:
Datafin Recruitment
Industry: ICT / Telecommunication
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience: 5 – 7 years
Province: KwaZulu-Natal
City: Durban
Field: ICT / Computer, Sales / Marketing / Retail / Business Development
ENVIRONMENT:
- A cutting-edge tech company in Durban is seeking an Enterprise IT Sales Manager to drive the strategic direction and operational execution of their sales function.
- The role involves leading the sales team to achieve revenue targets, developing and implementing effective sales strategies, and cultivating strong customer relationships.
- The successful candidate will align sales initiatives with company goals, foster a high-performance sales culture, and identify and capitalise on new business opportunities while adapting approaches to both enterprise and SMME clients in the technology sector.
DUTIES:
Sales Strategy and Planning
- Formulate and implement sales strategies for enterprise and SMME markets
- Establish clear sales targets and goals
- Conduct regular market research and analysis
Sales
- Identify and secure new business opportunities
- Develop and implement strategies to attract and expand the customer base
- Execute lead generation strategies to build a strong pipeline
Team Leadership and Development
- Manage and mentor the sales team
- Implement training programs
- Monitor and evaluate team performance, provide feedback and coaching
- Work with HR to ensure KPI achievement
- Recruit and develop new talent
- Identify and reward star performers
- Reduce key-man dependency through succession planning
- Manage team dynamics and resolve conflicts
Customer Relationship Management
- Develop strategies to attract and retain clients
- Maintain strong relationships with key clients
- Gather and analyse client feedback for improvement
Revenue and Profitability (Budget) Management
- Drive the team to meet/exceed revenue and profitability targets
- Prepare sales forecasts and performance reports
- Manage sales-related expenses
- Ensure rebates are assigned and managed
Sales Operations and Reporting
- Optimise sales processes and workflows
- Manage CRM system for tracking sales activities
- Generate weekly reports and quarterly presentations
- Ensure timely contract management
- Maintain accurate CRM data
Market and Competitor Analysis
- Monitor competitor activities and market developments
- Conduct annual SWOT analysis
- Adapt strategies in response to market and competitor actions
Product Knowledge and Innovation
- Maintain deep product and service knowledge
- Provide feedback to product development teams
- Promote innovative sales approaches
- Complete and assign sales certifications
- Publish new solutions in the Service Catalogue
Stakeholder Engagement
- Collaborate with marketing, product, and support teams
- Build strategic partnerships and alliances
- Coordinate stakeholder events
- Resolve escalations
- Work with vendors and distributors for best pricing
- Engage with presales for solution updates
Marketing
- Partner with Marketing Manager on strategies
- Oversee marketing content (blogs, newsletters, social media, promotions)
- Work with vendors for internal marketing funding
Supplier & Vendor Management
- Develop and manage supplier relationships
- Oversee vendor rebate programs with finance
- Perform regular supplier price checks
- Conduct quarterly business reviews (QBRs) with management
- In-depth knowledge of enterprise and SMME markets in tech
- Drive vendor certification targets in collaboration with HR and HODs
REQUIREMENTS:
- Degree in Business Administration, Marketing, Sales, or related field
- 5–7 years of sales experience (3+ years in management, ideally tech industry)
- Proven record of meeting/exceeding sales targets and revenue growth
- Willingness to travel for clients, events, and sales activities
ATTRIBUTES:
- Strong leadership and motivational skills
- Ability to implement effective sales strategies
- Excellent communication and presentation skills
Method of Application
Submit your CV and Application on Company Website: