District Administration Manager (George) at Datafin Recruitment

ENVIRONMENT:

• A well-established Financial Services provider seeks an energetic, positive and self-driven professional to fill the position of District Administration Manager for its George branch.
• You will effectively manage the administration function within the District Office and provide administration support to the District Branch Manager including prepping for weekly Sales meetings by ensuring applications and contract stock are sufficient, aiding clients, when necessary, with amendments, cancellations, claims and any other general queries and managing the Admin staff, providing training when required.
• The successful incumbent must understand the financial industry and be skilled in Excel, Word and PowerPoint.

DUTIES:

• Administer the submissions of the Sales Division and ensure that applications are captured and scanned within the required time.
• Ensure that the completed supervision questionnaires are scanned and uploaded.
• Prepare for weekly Sales meetings by ensuring that application and contract stock are sufficient.
• Submit weekly and monthly reports to the Line Manager.
• Assist with clients where necessary including, but not limited to amendments, cancellations, claims and any general query.
• Effectively manage the Administrators and provide training where required.

REQUIREMENTS:

• Grade 12 or similar qualification is essential.
• Excellent written and verbal communication skills in English is essential.
• Additional Language(s) will be advantageous.
• Minimum of 1 to 2 years’ proven work experience Funeral Insurance.
• Admin office work and customer service experience will be required.
• Experience with MS Office, especially Excel, Word and Outlook are required.
• Must have a minimum typing speed of 25 words per minute (will be tested).
• RE5 (desirable).

ATTRIBUTES:

• Ensure that clients are addressed in a professional, helpful, and friendly manner:
• Effective listening skills, patience, and empathy.
• Good time management and attention to detail.
• Be self-motivated, work independently and as part of a team. 
• Adhere to deadlines and be able to work under pressure.