Data Analyst II (Data Analytics) Fixed Term Contract (10598) at The South African Revenue Service (SARS)

Job Purpose

• To provide expertise, advice, and support to develop operational implementation plans and/or associated service delivery processes by gathering, analysing and evaluating data and generating reports to enable management to make effective and sound decisions in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s Degree / Advanced Diploma (NQF 7) in Statistics/Mathematical Sciences, Computer Sciences / Information Technology/Data Science/Economics AND 5-7 years’ experience in a Data Analytics/Data Science/Mathematical Sciences/Research/Economics environment, of which 2-3 years at a technically skilled level.

Alternative #

• Senior Certificate (NQF 4) AND 10 years of related experience in Data Analytics / Data Science / Mathematical Sciences / Research / Economics environment, of which 2-3 years at a technically skilled level.

Job Outputs:

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Collect and collate data, analyze information, and provide reports and documentation to facilitate discussions at national forums.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Ensure the integrity and quality of all data collected and identify and escalate associated problems.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided, and escalate unresolved problems.
• Accumulate information to review work progress that provides input to reporting, decision-making, and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgment of work outputs and queries in the area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Draw on your own knowledge and experience to diagnose symptoms, causes, and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product, and risk optimisation.

Governance

• Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements, and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to detail
• Commitment to Continuous Learning
• Conceptual ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Trust
• Respect

Technical Competencies

• Knowledge Management
• Information Management
• Business Knowledge
• Efficiency and Improvement
• Functional Policies & Procedures
• Data Collection and Analysis
• Reporting

Method of Application
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