Communications Manager at Woolworths

Company:

Woolworths

Woolworths

Industry: Sales / Retail

Deadline: Not specified

Job Type: Full Time

Qualification: Bachelors, Matric, National Certificate

Experience: 5 years

Province: Western Cape

City: Cape Town

Field: Media / Advertising / Branding

Introduction

  • Prioritise, coordinate and implement effective communication to stores in line with business strategy and operational priorities. Act as a link between head office and stores. Manage communication platforms within corporate standards, policies and service levels. Working as a team player to align store communications to brand, publishing, IT, business and communication frameworks.

Job description
KEY OUTCOMES

  • Produce communication that reflects key corporate messages and supports business strategies.
  • Filter, prioritise, gate-keep and manage all communications to stores.
  • Contribute and implement a communication strategy for WW in Africa and Engen.
  • Working as a team player to support and assist all business units to write, edit and publish relevant information to stores and head office if required
  • Manage and maintain MSW &  WToday and other communication platforms/ channels/distribution lists. Ensure that information is current, relevant and easy to access at all times.
  • Ensure that all content is appropriate and relevant for communication channel that is used.
  • Design and publish electronic communication collateral.
  • Manage design, production and distribution of printed material.
  • Provide input to commercial and operational calendars and processes in line with activities and capacity in stores.
  • Measure and track effectiveness of store communication. Encourage dialogue and 2-way communication between head office and stores. Manage feedback and distribute to an appropriate audience.
  • Stay abreast of business communication innovation, industry practice, digital communication technology and relevant graphic design tools.
  • Assist leadership teams to organise conferences and workshops and produce content.
  • Manage end-to-end process for gift wrapping as a value-added service to loyal customers.
  • Manage and support Head Office switchboard team.
  • Mentor, lead and coach direct reports.
  • Manage budget to support and deliver store communication objectives.

COMPETENCIES

  • Proven verbal and written communication skills.
  • Excellent command of English. Other South African languages will be an advantage.
  • Excellent relationship building and networking skills.
  • Effective collaboration and working as a team player with colleagues.
  • Knowledge of stores, product, store operations and processes – passion for retail.
  • Excellent technical communication skills: Excel, MS Word, Powerpoint, desktop publishing and digital and electronic communication packages.
  • Assertive, confident and ability to influence others.
  • Innovative, creative and result orientated.
  • Attention to detail.
  • Excellent planning and organisational skills.
  • Focus on execution, delivery and adhering to deadlines.
  • Judgement and decision-making skills.
  • Able to work accurately under pressure
  •  Able to work with different levels in the organisation

OTHER ADVANTAGOUS SKILLS

  • Degree or diploma in language, media studies, business communication or public relations.
  • An “eye for design” will be an advantage.
  • Retail experience.
  • Technical communication and desk top publishing skills, an understanding of the production process for audio-visual material
  • Experience with web servers and web-based applications
  • Knowledge of HTML coding
  • Understanding of social media, apps, Android and Microsoft environments.

Minimum requirements

  • Matric
  • Relevant diploma/degree will be advantageous.
  • 5 years relevant working experience

Method of Application
Submit your CV and Application on Company Website:

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