Client Service Officer: Inspection and Enforcement Services (IES) at The Department of Employment and Labour

Company:

The Department of Employment and Labour

The Department of Employment and Labour

Industry: Government

Deadline: Nov 7, 2025

Job Type: Full Time

Experience:

Location: Mpumalanga

Province:

Field: Customer Care

REQUIREMENTS  :          

  • Matriculation/Grade 12/Senior Certificate. 

Knowledge:

  • All relevant Labour Legislations and Regulations, Related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele principles.
  • Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.

DUTIES   :   

  • Render services at help desk as the first point of entry within the Registration Services. Resolve all complaints on IES labour legislations received from Clients within the scope and dictates of the IES SOP. Render general administrative duties and participate in advocacy sessions as and when required.

CLOSING DATE: 31 October 2025



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