Client Liaison Officer-JHB at Hollywoodbets

Skill Set

• Interpersonal Skills

Responsibilities

• We have an amazing opportunity for a Client Liaison Officer. Do you think you have what it takes to be our newest Purple Star?
• The Client Liaison Officer will be responsible for developing and implementing customer retention strategies and programs that will identify and retain core VIP customers, grow the VIP customer base, increase the betting activities of VIP customers and strengthen the company brand in order to drive revenue targets.

You Bring:

• Experience in a management role
• Account Management experience 
• Experience in the betting industry
• A valid driver’s license

A Bonus To Have:

• Relevant degree 

What You’ll Do For The Brand:

• Identify core VIP customers/punters based on a set of criteria across racing, soccer and other sports betting.
• To retain and strive to increase betting activity of a group of select VIP customers/punters through providing customer relationship and recognition interventions appropriate to the relevant customer profile with regards to racing, soccer and other sports.
• Increase the customer base to grow the group of VIP punters.
• Actively create relationships with select punters and coordinate events relevant to customer profile (type of punter and betting type).Accompanying punters to ensure a high level of personal attention whilst upholding the Hollywood brand.
• Measure the results of these strategies and report on the value add and return on investment.
• Meet financial targets and growth targets regarding VIP customer/punter betting activities and customer growth.
• Any other related duties that might be required.

What You’ll Bring To The Team:

• Have good interpersonal, communication and presentation skills. 
• Strong sense of accountability.
• Demonstrate the ability to establish relationships, effectively applying networking and influencing skills 
• Demonstrates exceptional level of customer service and quality skills 
• Strong sense of business accumen
• Demonstrate the ability to focus on results

Apply Before 12/04/2025

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