Company: FNB South Africa
Industry: Banking / Financial Services
Deadline: Sep 30, 2025
Job Type: Full Time
Qualification: Bachelors
Experience: 5 years
Location: Gauteng
City: Johannesburg
Field: Project Management
Job Title: Business Process Manager
Duties and Responsibilities
- Manage all business process engineering projects and stakeholder buy in and acceptance.
- Provide input to strategic decisions that affect the functional area of responsibility.
- Lead a team of business process engineers on process redesign, reconstruction, and monitoring to ensure they are effective.
- Responsible for evaluating, designing, executing, measuring, monitoring business processes and ensuring controls are in place.
- Ensure that business process outcomes are in harmony with the organization’s strategic goals.
- Work collaboratively across all departments of the organization to help improve the management of business processes.
- Focus on the end-to-end process (value chain) from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals.
- Oversee the development of process /solution training manuals.
- Oversee the training of business user on new solution/process being implemented.
Qualifications for the role:
- Qualification must be a BEng or BSc Eng in any engineering field.
- 5 + years as Business Process Engineer
- 2 + years in Management experience
- Insurance (Life or Short-term) will be an added advantage
- Black Belt and Lean Six Sigma certification would be advantageous.
- BPMN experience would be advantageous.
- Good technical exposure – working on IT related projects.
- The incumbent needs to be a seasoned Business Process Engineer with the ability to work independently and to manage resources.
- Ability to provide process design development and enhancements within the business to ensure resource and operational alignment with business strategy.
- Ability to deal with complex business processes as well and manage and execute across multiple projects.
- Strong leadership skills and the ability to cultivate and manage working relationship across various stakeholders including senior management.
End Date: September 17, 2025
